Legal
Privacy Policy
Last updated May 15, 2026
PRIVACY POLICY
- Visit our website
at https://sindra.app/ or any website of ours that links to this Privacy Notice
- Download and use
our mobile application ( Sindra) , or any other application of ours that links to this Privacy Notice
- Use
Sindra .A food and symptom tracking app for women with PMOS that learns which foods correlate with individual symptoms from personal logged data.
- Engage with us in
other related ways, including any marketing or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.-
email addresses
-
usernames
-
passwords
-
contact preferences
-
health data
- Mobile Device Access. We may request access or permission to
certain features from your mobile device, including your mobile device's
camera ,storage ,and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Data. We automatically collect device
information (such as your mobile device ID, model, and manufacturer), operating system, version
information and system configuration information, device and application identification numbers,
browser type and version, hardware model Internet service provider and/or mobile carrier, and
Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also
collect information about the phone network associated with your mobile device, your mobile device’s
operating system or platform, the type of mobile device you use, your mobile device’s unique device
ID, and information about the features of our application(s) you accessed.
- Push Notifications. We may request to send you push
notifications regarding your account or certain features of the application(s). If you wish to opt
out from receiving these types of communications, you may turn them off in your device's settings.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.- Log and
Usage Data. Log and usage data is service-related, diagnostic, usage, and performance
information our servers automatically collect when you access or use our Services and which we
record in log files. Depending on how you interact with us, this log data may include your IP
address, device information, browser type, and settings and information about your activity in the
Services (such as the date/time stamps associated with your
usage, pages and files viewed, searches, and other actions you take such as which features you
use), device event information (such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device
Data. We collect device data such as information about your computer, phone, tablet, or
other device you use to access the Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model, Internet service provider and/or
mobile carrier, operating system, and system configuration information.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.- To
facilitate account creation and authentication and otherwise manage user accounts. We
may process your information so you can create and log in to your account, as well as keep your
account in working order.
- To
deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service.
- To respond to user inquiries/offer support to
users. We may process your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
- To send administrative information to
you. We may process your information to send you details about our products and
services, changes to our terms and policies, and other similar information.
- To request
feedback. We may process your information when necessary to request
feedback and to contact you about your use of our Services.
- To send you marketing and promotional
communications. We may process the personal information you send to us
for our marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time. For more
information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To protect
our Services. We may process your information as part of our
efforts to keep our Services safe and secure, including fraud monitoring and
prevention.
- To
identify usage trends. We may process information about how
you use our Services to better understand how they are being used so we
can improve them.
- To
determine the effectiveness of our marketing and promotional
campaigns. We may process your information to better
understand how to provide marketing and promotional campaigns that are
most relevant to you.
- To save or protect an individual's
vital interest. We may process your information when
necessary to save or protect an individual’s vital interest, such as
to prevent harm.
-
To analyze personal health and nutrition data .Users voluntarily log meals, symptoms, and cycle data. This data is analyzed to identify correlations between food intake and PCOS symptoms.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.- Consent. We may
process your information if you have given us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract.
We may process your personal information when we believe it is
necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send
users information about special offers and discounts on our products
and services
-
Analyze how our Services are used so we can improve them to engage and retain users
- Support
our marketing activities
- Diagnose problems and/or prevent
fraudulent activities
- Understand how our users use our products
and services so we can improve user experience
-
To provide personalized insights to the user
- Legal Obligations. We
may process your information where we believe it is necessary for
compliance with our legal obligations, such as to cooperate with a
law enforcement body or regulatory agency, exercise or defend our
legal rights, or disclose your information as evidence in
litigation in which we are involved.
- Vital Interests. We may
process your information where we believe it is necessary to
protect your vital interests or the vital interests of a third
party, such as situations involving potential threats to the
safety of any person.
- Advertising, Direct Marketing, and Lead Generation
- AI Service Providers
- Cloud Computing Services
- Invoice and Billing
- User Account Registration and Authentication
- Web and Mobile Analytics
- Website Hosting
- Website Performance Monitoring
- Website Testing
-
Mobile App Crash Reporting
-
Subscription Management
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.-
Image analysis
-
AI insights
-
Machine learning models
-
AI predictive analytics
-
Log in to your account settings and update your user account
-
Contact us using the contact information provided
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:-
Log in to your account settings and update your user account.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section| Category | Examples | Collected |
|---|---|---|
|
A.
Identifiers
|
Contact details,
such as real name, alias, postal address,
telephone or mobile contact number, unique
personal identifier, online identifier, Internet
Protocol address, email address, and account
name
|
|
|
B. Personal
information as defined in the California
Customer Records statute
|
Name, contact
information, education, employment, employment
history, and financial
information
|
|
|
|
Gender, age, date
of birth, race and ethnicity, national origin,
marital status, and other demographic
data
|
|
|
|
Transaction
information, purchase history, financial
details, and payment
information
|
|
|
|
Fingerprints and
voiceprints
|
|
|
|
Browsing history,
search history, online
|
|
|
|
Device
location
|
|
|
|
Images and audio,
video or call recordings created in connection
with our business
activities
|
|
|
|
Business contact
details in order to provide you our Services at
a business level or job title, work history, and
professional qualifications if you apply for a
job with us
|
|
|
|
Student records
and directory information
|
|
|
|
Inferences drawn
from any of the collected personal information
listed above to create a profile or summary
about, for example, an individual’s preferences
and characteristics
|
|
|
|
|
|
-
Receiving help through our
customer support channels;
- Participation in customer surveys
or contests; and
- Facilitation in the delivery of
our Services and to respond to your inquiries.
-
Category A -
As long as the user has an account with us
-
Category B -
As long as the user has an account with us
- Category
K - As long as the user has an account with us
- Category
L - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
- Category
A. Identifiers
- Category B. Personal information as defined in the California Customer Records law
-
Category
L. Sensitive personal information
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:-
Right
to know whether
or not we are processing
your personal data
-
Right
to access your
personal data
-
Right
to
correct inaccuracies
in your personal data
-
Right
to request the
deletion of your personal
data
-
Right
to obtain a
copy of the
personal data you previously
shared with us
-
Right
to
non-discrimination
for exercising your rights
-
Right
to opt out of the
processing of your personal
data if it is used for
targeted advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
-
Right
to access the categories of
personal data being
processed (as permitted by
applicable law, including
the privacy law in
Minnesota)
-
Right
to obtain a list of the
categories of third parties
to which we have disclosed
personal data (as permitted
by applicable law, including
the privacy law in
California, Delaware, and Maryland )
-
Right
to obtain a list of specific
third parties to which we
have disclosed personal data
(as permitted by applicable
law, including the privacy
law in
Minnesota and Oregon )
-
Right to obtain a list of
third parties to which we have
sold personal data (as
permitted by applicable law,
including the privacy law in
Connecticut)
-
Right
to review, understand,
question, and depending on
where you live, correct how
personal data has been
profiled (as permitted by
applicable law, including
the privacy law in
Connecticut and Minnesota)
-
Right
to limit use and disclosure
of sensitive personal data
(as permitted by applicable
law, including the privacy
law in California)
-
Right
to opt out of the collection
of sensitive data and
personal data collected
through the operation of a
voice or facial recognition
feature (as permitted by
applicable law, including
the privacy law in
Florida)